Returns & Exchanges
At Symphony, we want your home to feel perfect, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't harmonize with your space, we are here to help you find the right note.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to ensure they remain safe during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing