Frequently Asked Questions
Everything you need to know about bringing harmony to your home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small decor items takes 3-5 business days, while larger furniture pieces are delivered via our specialized white-glove service within 7-14 business days.
Do you offer international shipping?
Currently, Symphony ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home goods?
We offer a 30-day satisfaction guarantee. If your item isn't the perfect fit for your space, you can return it in its original packaging for a full refund, minus return shipping costs.
How can I track my order status?
Once your order is dispatched, you will receive an email confirmation containing a unique tracking number and a link to our real-time tracking portal.
Are your products covered by a warranty?
Yes, all Symphony furniture pieces include a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for qualifying purchases.